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WHAT DIVORCED/DIVORCING

CUSTOMERS ARE SAYING 

ABOUT NOEL COOKMAN & THE MORTGAGE INSTITUTE

Thank you for reading what our customers are saying about our work and what it means to them personally. As you peruse these testimonials, no doubt you will see “reviews” or “endorsements” or “comments.” I see something else. Divorce is tough, even in the best of situations. And, each one of these folks are real people who had an intense need for someone to help them make a better life for their family. They needed home. Many needed to keep their home. Some of their stories bring a tear to my eye but, at the same time, a smile to my face. I think about how, by God’s grace, I was able to do something that gave them a chance to make a home - a stable environment - for them, their children and their extended family. I would not be in the mortgage business today if it was just about being a loan officer, doing loans and making money. To me, it’s about these people whose words you will read below. Don’t just read these words, listen to their voice. They will tell you something.
Noel Cookman, The Mortgage Institute
Man holding mug with "This Matters" text.
“Noel was a complete God send! I was in the middle of a divorce, and he made refinancing my home a breeze. I was referred to him by my attorney and I was led in the right direction. He is the ultimate professional and made the entire transaction seamless. I would recommend Noel to all my friends. Thanks again!”
Laura, Fort Worth, TX

"When I began the divorce process almost 18 months ago, I was sure I would lose my house. I was fortunate to find out about Noel and TMI. Noel worked with me for well over a year to get me the financing I needed to keep my home. When others weren't worried about my home, Noel was there to make sure things were settled to my advantage. Noel definitely fits the bill for going above and beyond."
Margaret, TX

“He went out of his way to accommodate me and kept me abreast of everything I needed to get the loan finalized in a timely manner.”
Newly divorced in Texas

“Today I moved in to my new home - starting over after a recent divorce. I would like to thank you for efforts in providing information and assistance starting early in the divorce and extending thru to my closing and moving in. Thanks for making a very difficult situation tolerable. You guys were there when I needed you.”
Mark, DFW Metroplex, TX

Thank you so much for the advice! You’ll never know how much that means in a time like this. 
Ashley, Texas

My Loan Broker/ Consultant is Noel Cookman. He has been very helpful in this [divorce] process. By the way, if any of your clients need some loan help there is no one with more integrity than Mr. Cookman.
Jane, Bedford, TX

While ending a 19-year marriage and having to deal with the divorce, I was convinced I would have to live in an apartment for the rest of my life. Then I met Noel Cookman. I picked out the perfect house for me and they took care of all the paperwork while I dealt with the divorce. We were on a real "crunch time limit" but they came through right on time with the perfect mortgage on the perfect house. I was so impressed with their business ethics and knowledge. You guys made a hard situation easy. I have recommended The Mortgage Institute to everyone!
Vicki D., Bedford, TX

"The Mortgage Institute carried the major burden of a re-finance due to my divorce, which made a difficult time easier. Noel was available at any time to answer questions and make me comfortable with the financial process in my situation, and in the end, the equity payment to my ex-husband went smoothly. During this challenging time in my life, there were many details to worry about, but my home re-finance was not one of them thanks to Noel and his team. Great job!”
S. J., Dallas, TX

I recently needed to refinance my house, and being a single parent, I was extremely scared that I wouldn't be able to afford it and I would lose my house. Thankfully, I was referred to Noel Cookman. He was so wonderful! He eased my fears, educated me on the whole process, researched my divorce decree to assure compliance with it and offered several solutions to what I thought was a hopeless situation. He is very knowledgeable of financing options and he worked very hard to get me exactly what I needed. I would definitely recommend him to friends and family and I will most certainly use his services again in the future.
J. W., Fort Worth, TX

Noel was a huge help to me as I waded through the complexities of eliminating a second [equity] on my house and the refinancing necessary to buy my ex out of her portion. With all the other things on my mind at that time, Noel make this issue as painless as possible.
Client in Southlake, TX

I highly recommend the Mortgage Institute. They made my refinance due to a divorce go very smoothly.
David, Keller TX

My divorce attorney referred me to Noel Cookman at The Mortgage Institute. Mr. Cookman recommended the perfect solution to settle the house equity with my ex-husband. He kept me informed every step of the way, answered questions promptly and made the process of refinancing a smooth transaction.
D. C., San Antonio, TX

Having to re-finance my home due to a divorce was incredibly simple with the help of Noel and TMI...if I hadn't had Noel to guide me through this process, it would've been so much more consuming...I really appreciate the guidance and professionalism provided and will utilize TMI again and again.
I. C., Arlington, TX

Noel and Rick (from the Mortgage Institute) were great to work with. They were always accessible and responsive, even on the weekends. I highly recommend the Mortgage Institute.
J.S. San Antonio, TX

I want to thank you for the smooth transition and your true diligence to making sure this refinance was flawless. Your follow-up and short emails to check on the situation were perfect. Basically, just making sure there was a schedule of events and communication was moving along. Excellent job and very much appreciated!
P.M. Southlake, TX

I have been receiving excellent, professional service from you. The re-financing in the divorce matter went smoothly and I did not have to worry about taking care of [the] many details. I can recommend you and The Mortgage Institute to anyone who is in the need of professional service in their divorce and property matters. You made sure that I received the best possible outcome.
H.D. in Arlington, TX

Thank you so very much. I will certainly be enjoying Christmas with my boys in our home. Thank you for everything you have done for me and my boys. This has allowed me to provide stability for my children without having to move them out of the home they know and the schools they know. Thank you so very much!!!! I truly and deeply appreciate all your hard work in making this happen!!!
Julia R. and sons

Thank you!!! I can't tell you how much easier you made this for me. I have already told friends about you [Rick] and The Mortgage Institute, you and Noel are the best!!! Thanks again!!!! I am a Homeowner.
C. C., Property Manager

My divorce lawyer told me to call Noel Cookman and The Mortgage Institute. They worked out everything so that when my divorce was final, I was able to close my new mortgage loan almost immediately. At first, I didn’t realize you needed a specialist to work through the various credit and financial issues that arise because of a divorce. But, I was fortunate they were there for me, and I’ll tell everyone about them.
J.B., San Antonio, TX

Hi Noel, I am doing well and almost settled into the house. You and Rick were very patient with me in answering all my questions, in a timely manner I might add. I had no idea what all was involved in getting a mortgage. The matter was also complicated by getting a divorce at the same time. I would recommend any friends of mine that might be in the same situation as I was to use your service. Sincerely,
C. A., Benbrook, TX

Thanks a billion to both Noel and Rick for being so kind and understanding during one of the most difficult and overwhelming times in my life. It was a pleasure working with both of you. You all made the process flow very smooth and made me feel that you all had my best interest at hand. Also, thank you both for being so understanding and taking the extra time and effort to explain things to me in layman’s terms when I didn’t understand. We are in an age where so many companies don't seem to care about customer service any more, and you both did an outstanding job of providing me with exceptional customer service! I know we have never meet but I feel like I have known you both for such long time because of the superior service you all provided me with. I am one satisfied client, and will continue to be for years to come. Thank you for your time and understanding!
D.L., Denton, TX

Noel and Andy were tremendous in helping me refinance my home. Without them, I would have had to move. At one of the most difficult points of my life, Noel and Andy were there to make sure that I stayed in my home. The people at The Mortgage Institute worked tirelessly to help me refinance my home. They treated me like I was their most important client. Thank you! The care, concern, and time that they put in to my refinance made all the difference. Without them, I couldn't have stayed in my home. Always.
V.L., 2012

Noel Cookman is a pleasure to work with. He has outstanding customer service skills and is always quick to respond to any questions. Noel is extremely pleasant, professional and does a great job of keeping you informed.
JM, ex-spouse of a customer

Noel was recommended to me by our divorce mediator. At one of the most difficult times in my life, Noel and his team helped ease the pain by diligently working to secure my home refinance, all the while keeping my struggling financial situation in mind. They pushed hard and "got it done". Thanks Noel and Andy -- you guys were awesome!
R.W., Texas

Noel and Andy really do “walk you home.” They are excellent problem solvers when a unique situation like mine requires a unique solution. [Your company] is very customer oriented taking some of the mystery out of securing a home loan and creates a comfortable environment in which anxiety about new federal information requirements is alleviated for the buyer’s and the seller’s part.
M. R., McKinney, TX

They were very helpful in our situation with a divorce and helped a difficult situation be somewhat easier. They were very knowledgeable about the specifics of divorce as it pertains to getting a mortgage. Thank you.
R. C., McKinney, TX, 2014

Hi Noel, I wanted to send a quick note of thanks to you, Andy and Jessica for all of the hard work you did to make my dream of buying a home come true. You are miracle workers!!! I could not have done it without you. My children and I are almost completely settled in and absolutely love our new home. Thank you again. I am forever grateful.
M. L., Grapevine, TX

I want to very briefly thank all three of you for everything you did to make my refinance happen. There were a couple bumps along the way, but it pretty much went off exactly as you said it would, Noel. I had very little understanding of that whole process before we started, and I'm not going to pretend to fully understand it all now, but the three of you clearly do. And I thank you very much for your assistance.
J. S. Greenville, TX

Noel, I just wanted to say thank you so much for your help throughout this whole process. You and your team have been so awesome and extremely patient with me. I will definitely recommend you to anyone I know looking for mortgage assistance. Also, thank you for lunch yesterday; I just hope I didn't chat your ear off!! BTW....my son’s team won their game!!
J.B., Denton, TX

I really appreciated the assistance you and your firm provided to me during my recent refinancing. Through nobody’s fault, it took longer than we originally thought, but I appreciated the way you stayed with me through the process.
C.H., Bedford, TX

What I want you to know y'all have treated me like I'm staying in a five-star hotel on the top floor. You guys have gone above and beyond and I appreciate that.
C.E., Fort Worth, TX

Noel was great during my refinance. He went over and beyond and treated me as if I was family. He definitely is my go-to guy!
J. T., Keller, TX

Noel, thank you for all your help and the help from the team in finalizing my refinance. I appreciate all the wonderful advice and help on how to proceed with the house so that my monthly expenses stayed the same and I stay within my budget.
L.R., Houston, TX

Thanks to the whole crew at Noel Cookman. You pulled off the almost impossible and I am now refinanced, and my divorce requirements are all met. Time to get on with my life.
S.T., Fort Worth, TX

I just want to take a few minutes to say, "THANK YOU," to all of you for your help, support, advice, and patience through this process. The loan funded, the name is correct, and I am ready to move forward from here. Thanks again.
R. F., Houston, TX

This refinance was easy and painless. The process moved as quickly as my situation allowed and closing was done quickly.
Joe J.

Andy and his team are excellent! Communication is always prompt and respectful. I couldn't have asked for better. I think the part I appreciate the most is the personal touch. I am more than another name on the paperwork. MiMutual Mortgage is top notch and came highly recommended to me. Working with them has been a pleasure.
Carol C.

Thanks for your help during this rough transition in my life!
Anastasia T

Andy and his team were there for all my questions and made the process so easy!
Jill W.

Andy Cookman was AWESOME! I was going through a difficult divorce and I wanted to keep my house. There were many obstacles along the way. Many times I didn't think I was going to get there but there was Andy every time talking me off that ledge and assuring me that somehow everything was going to work out. He went above and beyond to get me through this and I can't thank him enough. I also want to give a special thank you to Noel and Caley.
Sincerely, Kenneth C.

Andy was always informative and helpful. It seemed to be a slow process at times, but Andy and his team worked through every issue. We successfully closed the loan within days of final divorce.
Tim S.

Caley, Andy and Noel are absolutely fantastic! They did what I thought was impossible and I will be forever grateful.
Kimberley V.

The expertise as well as attentive care for any need or concern is for you the person not just another "number" and is clearly here with Andy Cookman and Noel Cookman. I would highly recommend them to anyone looking for their services.
Henry S

I felt completely supported during this stressful time. Whenever I had any questions, I was provided clear answers. It was such a relief to not have to stress about the refinance. Thank you so much!
Regina S

Andy assisted me (with my refinancing needs) when I was going through a very long and difficult divorce. He was at every unexpected turn. I appreciate him and the office staff for all they did and would highly recommend them to anyone that needs refinancing to remove a spouse from their mortgage.
Bill H.

Andy and his team had a tall task helping me get the perfect loan, and after getting all the stuff he needed, it worked out for me and my family and I’m very grateful I definitely would recommend Andy Cookman and his team.
David B.

Andy was very, very professional to work with always kept me very well informed a great person to work with. Thanks.
Garry N, Forth Worth, TX

Mr. Andy and Noel Cookman, along with Ms. Caley Roth were very attentive to my needs and expedited the process to meet the court’s deadline in my divorce. I highly recommend them for anyone’s refinancing needs. Thank you all so much for everything. Very Respectfully.
Luis S.

Everything went quick and smoothly.
Tammy R.

Attention to detail explained.
Linda D.

All work done in timely fashion, good communications.
Bruce L.

The whole team Noel, Andy, Caley and Bob were courteous and very knowledgeable about the whole loan process. I repair cars for a living and this home loan was way out of my wheelhouse however with a team like this I felt informed and in-the-loop the whole way through. I will recommend this team of experts to anyone I know in need of home loan help! Thanks again for all the hard work. Best regards.
Brad Z.

Everything was smooth, quick and easy. If I had any questions, they were answered quickly. I never expected this to be an enjoyable experience, but it was!!!
Kevin K.

The whole process was made flawless by Noel and Andy. Thanks guys!
Wade K.

Andy and his group were great to work with.
Francis L.

Andy was very helpful. This was a first for me, so I had a lot of questions, and he was always happy to explain the process!
Shelly K.

Andy provided the patience and understanding as I experienced delays finalizing my divorce.
Michael R.

Andy and staff gently walk you through a difficult situation at the most difficult time in a calm and compassionate manner. Their advice and expertise are solid, based on years of experience. I could not have been in better hands and will recommend them to anyone I know in need of their services.
Lisa W.

Fabulous service. Thank you!
Roger C.

You helped me get through a tough time in my life and launch forward to a new beginning with the encouragement and new ideas that I didn’t think would be possible.
Terry D, Hurst, TX

Given this was a foreign process for me, I had many questions, which were always answered quickly, and in clear and straightforward way. I always knew what was needed from me, but ultimately, the heavy lifting was done by Andy. I had peace of mind throughout the whole process and cannot express how fortunate I was to have worked with a genuinely good and professional person, especially during an unfortunate situation. I have nothing but high praise for Andy - his care and devotion is invaluable.
Jordan O, Dallas, TX

Andy made the entire process so simple and easy to understand. I was so relieved to have the stress completely gone!
Traci L, Fort Worth, TX

Andy and his team are excellent! Communication is always prompt and respectful. I couldn't have asked for better. I think the part I appreciate the most is the personal touch. I am more than another name on the paperwork. MiMutual Mortgage is top notch and came highly recommended to me. Working with them has been a pleasure.
Carol C, Waxahachie, TX

Andy Cookman was AWESOME! I was going through a difficult divorce and I wanted to keep my house. There were many obstacles along the way. Many times I didn't think I was going to get there but there was Andy every time talking me off that ledge and assuring me that somehow everything was going to work out. He went above and beyond to get me through this and I can't thank him enough. I also want to give a special thank you to Noel and Caley.
Sincerely, Kenneth C, Forth Worth, TX

Very professional group.
Steve H, Bedford, TX

Andy was always informative and helpful. It seemed to be a slow process at times, but Andy and his team worked through every issue. We successfully closed the loan within days of final divorce.
Tim S, Sachse, TX

Caley, Andy and Noel are absolutely fantastic! They did what I thought was impossible and I will be forever grateful.
Kimberley V, Magnolia, TX

It’s amazing to know there are loving and caring people willing to help you in any way they can. I love the determination and dedication and greatly appreciate everyone’s hard work. I will always highly recommend Andy Cookman along with the entire staff. I was always treated like a member of the family and was blessed to be introduced to them. Thank you for making what some thought was impossible, not only possible but a true blessing.
Lori N, Southlake, TX

The expertise as well as attentive care for any need or concern is for you the person not just another "number" and is clearly here with Andy Cookman and Noel Cookman. I would highly recommend them to anyone looking for their services.
Henry S

I felt completely supported during this stressful time. Whenever I had any questions, I was provided clear answers. It was such a relief to not have to stress about the refinance. Thank you so much!
Regina S, Frisco, TX

Andy assisted me (with my refinancing needs) when I was going through a very long and difficult divorce. He was at every unexpected turn. I appreciate him and the office staff for all they did and would highly recommend them to anyone that needs refinancing to remove a spouse from their mortgage.
Bill H, McKinney, TX

Andy provided the patience and understanding as I experienced delays finalizing my divorce.
Michael R, Plano, TX

Andy and staff gently walk you through a difficult situation at the most difficult time in a calm and compassionate manner. Their advice and expertise are solid based on years of experience. I could not have been in better hands and will recommend them to anyone I know in need of their services.
Lisa W, Kerrville, TX

The fact that everyone explained everything to me, sometimes multiple times, in a way I could understand. I truly felt everyone had my best interest and wanted everything to go smoothly.
Denise S., Flower Mound, TX

Noel is a superstar at this stuff.
Kelly T, Allen, TX

The whole team Noel, Andy, Caley and Bob were courteous and very knowledgeable about the whole loan process. I repair cars for a living and this home loan was way out of my wheelhouse however with a team like this I felt informed and in the loop the whole way through. I will recommend this team of experts to anyone I know in need of home loan help! Thanks again for all the hard work. Best regards,
Bradford Z, Hempstead, TX

Andy and the team at Mi Mutual were a breeze to work with. They were also extremely helpful in getting me through the loan process, all while navigating the challenges of going through a divorce. The team understood the complexities of divorce proceedings and the best ways to accomplish the goals of refinancing. I greatly appreciated the extra time they took to explain things to me and offer realistic options.
Joel P., Keller, TX

Hi Noel! Doing great in my new home. Thanks for all you did to get me here. All is well. Keep doing what you do!
Julie W, Houston, TX

Fabulous service. Thank you!
Roger C, Richardson, TX

All work done in timely fashion, good communications.
Bruce L, Spring, TX

The whole process was made flawless by Noel and Andy. Thanks guys!
Wade K, McKinney, TX

Andy! I could not have done this without you and your dad! You made my divorce so much easier with refinancing the house! Thank you both!!!!!
Angel V., Euless, TX

Andy, Happy holidays! I am grateful for many things. Included in that is how you and your team helped get me through a difficult time. I never thought I would have been able to keep my house. Many thanks!
A. P., Dallas, TX

Things were done quickly all my questions answered in a way that I could understand. Thank you for helping me in my time of need.
N.B., Watauga, TX

He was dedicated to seeing through to the end and very helpful and always available thank you for everything!
E.B., Farmers Branch, TX

Able to take care of my needs in a professional, helpful and timely manner in a difficult life moment. Better times in my future.
K.G., Southlake, TX

Not knowing the outcome of a situation yet having someone like Andy to walk you through every step of the process. He was very easy to work with very knowledgeable and was prompt when I had questions.
M.D., Hurst, TX

Went above to help me secure my loan and it didn’t involve a lot of hassle and stress.
J.M., Plano, TX

Andy and the team at Mi Mutual were a breeze to work with. They were also extremely helpful in getting me through the loan process, all while navigating the challenges of going through a divorce. The team understood the complexities of divorce proceedings and the best ways to accomplish the goals of refinancing. I greatly appreciated the extra time they took to explain things to me and offer realistic options.
J.P., Keller, TX

…cared about my loan and concerns..
R.F., Cypress, TX

Andy stayed with us through the whole process. Our situation presented a bit of challenge but he was very helpful.
M.W., Carrollton, TX

Andy Cookman and the Team at MiMutual went above and beyond to provide what seemed like an agonizing and difficult process while dealing with an Owelty Lien and a refi at the same time. His Team of professionals did an amazing job with little stress on my part, and they took care of everything. I highly recommend his A #1 team!
D.F., Fort Worth, TX

Very time sensitive matter handle with a care[ful] path of direction.
H.L., Fort Worth, TX

Andy was on top of it from day one! If I had any questions or concerns I could reach him directly and he had it taken care of. Great experience for myself and my buyer.
M.B., Van Alstyne, TX

Great job from start to finish to make this happen. I appreciate everyone's efforts.
D.C., Fort Worth, TX

Thank you for all your help! We had a situation that was pretty tricky and needed immediate action. The team was quick and helped us get it all done so that we could move forward on our dream home!
K.D., Rogers, AR

Andy went above and beyond to help me with my loan. Thank you.
J.D., Plano, TX

Andy, Noel and the whole staff are responsive, dedicated, accountable, innovative problem solvers and they genuinely care about their clients. I am thankful for their support in guiding me through the process of refinancing following divorce.
C.F., Cypress, TX

Andy was very helpful, kept in contact, and explained anything on which I had a question.
G.R., Providence Village, TX

Every other Mortgage [company] and Broker said “No” and “it couldn’t be done.” Well, Andy got it done!!! I thought I'd lose everything in my divorce... But they are truly Heaven sent ...I am sooo thankful❤.
A.S., Arlington, TX

Always pleasant and professional. Stayed on top of my process.
S.N., Tomball, TX

They were very professional and met all of our needs and requests through the whole process.
M.G., Tyler, TX

First of all, Andy is a pleasure to work with. He immediately makes you feel like a friend instead of just a client. Andy was so attentive to my particular situation, very complex for me, and he helped me navigate through it and it was finished. Andy demonstrated a superb sense of caring and understanding. Thank you so much for all your help, it was truly and sincerely appreciated.
Reviewed by Sandro L.; Posted on September 30, 2019, McKinney, TX

The communication lines were clear and open the entire time with minimal delay between. My questions were answered promptly, and the rate obtained was very good. I was approaching a deadline to which they completed perfectly on time. If you are ever in need of this type of particular loan (Owelty) they are very experienced in these matters.
L. B., McKinney, TX

The whole process was extremely detailed. Andy took time to answer all my questions and explain every step of the way. Everyone was extremely professional and provided exceptional customer service.
A. T., Fort Worth, TX

Very friendly and professional, walked me each step of the way. Highly recommend!
Reviewed by Maria P.; Posted on November 27, 2019, Marble Falls, TX

My experience was great!!! Due to my busy work schedule, I do most of my business online, shopping, banking, etc. Given that all of your services were online and via email, it made it so easy and convenient. Also, your knowledge of the subjects and prompt responses to my inquiries was great. It felt like I didn't have to do anything or worry about anything as you were taking care of everything for me. I would've love to meet you in person :-). Your service was AWESOME!
A. C., Spring, TX

The whole process was extremely detailed. Andy took time to answer all my questions and explain every step of the way. Everyone was extremely professional and provided exceptional customer service.
Reviewed by Aurelia T.; Posted on October 12, 2019, Fort Worth, TX

Noel is a Godsend. He went above and beyond for me. He treated me like I was a part of his family. Truly the best.
Posted on Google Reviews January 6, 2022, Julie J., Watauga, TX

Andy & Noel helped us through a difficult situation. We were getting a divorce & owned two properties. They took care of the refinances & owelty liens. We both own our homes separately now. It was a horrible, complicated situation made easier by their team including their escrow agent, Amber. If you are going through a divorce & you don't want to sell your home, they can help you. They are easy to reach & very responsive. There is no way we could have done this without them.
Reviewed by Wendi R.; Posted on October 14, 2019, Rowlett, TX

Andy, Noel and the whole team spent 2 long hard stressful years working on this house owelty lien during my divorce. The whole team had us ready to close at least 3 times while the other party obstructed the process at every turn. I owe a debt of gratitude that I doubt I could ever repay. My children's wish was to keep this home and without Andy that would not have been possible.
Reviewed by Roger H.; Posted on December 16, 2019, Richardson, TX

Andy jumped through hoops, valleys and craters to help me refinance my home. He was able to do what other companies could not and I am grateful for all of his help.
Reviewed by Vanessa H.; Posted on January 31, 2020, Houston, TX.

My refinance was handled in a timely manner with expertise. They were in constant communication with me and made every step hassle free. I was initially dreading the process and was pleasantly surprised how simple everything was for me in the end because of the work put in by Andy and his team.
Reviewed by Gregory L.; Posted on February 3, 2020, Keller, TX.

Everyone at MiMutual was always very attentive and very responsive to my questions and my needs at this difficult time and transition in my life. I am forever grateful and recommend everyone to obtain their services!
Reviewed by Sherri-Lee A.; Posted on February 17, 2020, Fort Worth, TX.

In one of the toughest times of my life (an unfortunate divorce), Noel Cookman was recommended by a friend; when I reached out, he walked in with a ready-to-help attitude and a friendly way of making some difficult financial options understandable and achievable. I can happily recommend Noel, for not only his accomplished knowledge of mortgage and finance, but his niche talent in meeting you during a busy and tough personal time of life. Noel clearly goes the extra mile; he’s humble, honest, hardworking and as kind as they come.
Seth B. Posted in LinkedIn 7/9/2020

Paul (Loan Officer) sought to maximize every possible advantage for me. I came back to him time and again with questions, anxieties and concerns. The word’s “over and above” would be a lame cliché. We are talking superhero status here. He held my hand through the applications and in understanding the processes. He entertained direct calls, voice mails and emails. And he was prompt with all of this, offering real help focused on achieving my goals. His turnaround is fast, and I certainly felt prioritized.
Scott J. posted on Social Survey (10/31/2020)

I'm skeptical by nature and Noel sounded too good to be true. I must admit I was actively monitoring for a bait n’ switch. What I found was a true expert and specialist. He made himself available at all hours. He was patient with having to explain his process more than once to me and also to the opposing counsel in my divorce. Every time I called, he stopped what he was doing and focused on me. More than that – he delivered and lighting fast. Noel is the genuine article.
Scott J. posted to Google Reviews (11/9/2020)

Noel Cookman is AMAZING! He took what felt like an impossible mortgage situation and found a solution (where other lenders said "no way.") Noel has a can-do-attitude and is a pleasure to interact with. I wish I could give him 10 stars ... as he deserves each one!
Anne McGarraugh, posted to Google Reviews (Fall of 2020)

I am so grateful we found Andy with MiMutual. Our experience was amazing. After so many problems with our first lender we were afraid of losing our house that we desperately were trying to buy. Andy and the mortgage worked quick to get us approved and closed. We love our new home and are telling all our friends about…Andy!
Jennifer M, Bella Vista, AR, Posted on January 25th, 2021

Andy did an amazing job. He was accessible and knowledgable. The entire team was terrific. There is nothing I could recommend to improve because they did such a good job.
Joshua A, McKinney, TX, Posted on January 18th, 2021

Andy was very knowledgeable and easy to talk to. He was instrumental not only understanding the house refinance process and how it ties in with divorce. Thank you again to Andy and his team!
Jesus D, Houston, TX, Posted on January 11th, 2021

I had a very good experience working with Noel Cookman and Andy Cookman you can definitely rely on them. I was really stressed out with my divorce and worried about refinancing my house. Noel and Andy were able to positively reassure me about my options. I am so thankful to Noel for going that extra mile for my closing disclosure to be notarized. A big thank you to Ms. Caley too.
Shiny J. posted to Google Reviews (5/24/2021)

Andy [Cookman] was very knowledgeable and professional. He was able to answer my questions and put my mind at ease with the process of refinancing and ensuring that I got what I needed especially going through a divorce. It is already a stressful time, but Andy and his team were very helpful.
Lisa F, Rowlett, TX Posted to Pro.Experience.com on September 12th, 2021

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5.00 Star Rating For starters, NO questions I KNOW Noel was GOD sent! I had a very complicated & challenging divorce that lasted 2 years unnecessarily (Absolutely NO fault of Noel at ALL). I consulted with a # of legal experts, who didn't know how to help. In contacting Noel explaining my situation, the 1st thing out of his mouth was "Don't worry, I can & will help you." He truly bent over backwards; going past above & beyond. GOD guided me to Noel. Noel will support you 100%, It's his nature. Thank You So VERY Much Noel!
Jo G. Little Elm, TX; posted to Google Reviews (2/3/2021)

5.00 Star Rating I had no idea a refinance could move this fast. Just over a week in and they are waiting for my final documentation. Couldn't be more pleased!
Jim B, Coppell, TX

5.00 Star Rating Noel Cookman is AMAZING! He took what felt like an impossible mortgage situation and found a solution (where other lenders said "no way.") Noel has a can-do attitude and is a pleasure to interact with. I wish I could give him 10 stars ... as he deserves each one!
Anne M, San Antonio, TX

5.00 Star Rating Noel Cookman and team have been a tremendous help to during my long road to divorce. No pressure, but always staying on top of the details and keeping on track as things have changed. Best experience in 30 years of homeownership.
Holly M, February 2021

5.00 Star Rating Andy was always reachable and answered all my questions promptly and completely. All issues were handled with professionalism and competence. He was great to work with!
Iola B, Plano, TX, Posted on February 27th, 2021

5.00 Star Rating Your service was always fast, friendly and effective. I could always get ahold of someone on the phone quickly if I had a question or a problem to be resolved. I was always treated with respect and a positive attitude. Thanks for being so friendly, competent and professional!!
David S, Grapevine, TX, Posted on February 27th, 2021

5.00 Star Rating Working with the team of Noel Cookman and Andy Cookman was an informative and smooth process. I had many questions and was always treated respectfully and given as much time as needed to help me thoroughly understand every detail in my refinance endeavor. There was great attention to detail and promptness in responding to calls and emails, and in keeping me updated. Thank you!
Kimberly L, Dallas, TX, Posted on March 16th, 2021

5.00 Star Rating Thank you for taking the time to answer many of my questions and working with my sister to ensure my first-time experience of doing this on my own was great. This was a difficult time and Brooke & Noel were so helpful. Thank you again!
Kristy, Allen, TX posted to Social Survey July 1, 2021

5.00 Star Rating Great to work with! Would highly recommend.
Jamie, McKinney, TX for Brooke Benson posted to Social Survey April 27, 2021

5.00 Star Rating Y’all made my experience great! You walked me though every step along the way. I knew nothing about what I was doing, your staff had patience with me in all my questions. Thank you for your hard work getting this done!
Daniel D, Mansfield, TX for Andy Cookman posted to Pro.Experience.com July 20, 2021

5.00 Star Rating Andy and his team were great to deal with. I found Andy to be very patient, answering all my questions in a timely and concise manner. At no stage during the process did I feel pressured in any way. Overall a great experience, I highly recommend Andy.
Emmet B, Colleyville, TX, Posted to Pro.Experience.com on July 4th, 2021

5.00 Star Rating When I thought things were totally falling apart coming to the end of the process Brooke had the right options to make everything workout.
William D, Arlington, TX

5.00 Star Rating Brenda was quick to respond to questions I had and made herself available to me. She was very patient and understanding when having to resolve issues regarding my ex. The entire team, in fact, was great and a true godsend!
Rebekah L, Heartland, TX

5.00 Star Rating Efficient and helpful. Good experience.
Sarah G, Austin, TX, Posted on June 6th, 2021

5.00 Star Rating When I thought things were totally falling apart coming to the end of the process Brooke had the right options to make everything work out.
William D, Arlington, TX, Posted to Pro.Experience.com on August 5th, 2021

5.00 Star Rating Y’all made my experience great! You walked me though every step along the way. I knew nothing about what I was doing, your staff had patience with me in all my questions. Thank you for your hard work getting this done!
Daniel D, Mansfield, TX, for Andy Cookman Posted on July 20th, 2021

5.00 Star Rating Always prompt & quick with answering my questions. Excellent Service & Knowledge!
Antoinette T, August 2021, Hurst, TX

5.00 Star Rating Noel, Andy, Norma and Mercedez have been my rock while going through my divorce and getting my house refinanced. Noel and his team made this transition easy and painless and I am so lucky to have been connected with them. They explained the entire process and are quick to respond back with any questions or concerns. I recommend this team highly for all your refinancing needs, especially during the difficult times of divorce.
Lisa F, Sept. 29, 2021, Rowlett, TX

…even though my ex refused to refi after speaking with you in 2018, at the behest of both of our attorneys, I would have written about how highly recommended you were by several attorneys from both sides and about how courteous and professional you were in attempts to get something accomplished. I wish you continued success.
via email 3/21/2021, John L.

Brooke, Noel, Caley were so efficient and professional. During a very difficult time in my life, this team came through in a mighty mighty way. I will forever be grateful for this organization and will most definitely refer anyone I know to them. Thank you so much again for handling the loan and everything everyone did to make it seem flawless. Saying this was a great experience just doesn’t seem like enough. May God bless you all.
Posted to pro.experience.com 10/25/2021, Karen E., Haslet, TX

5.00 Star Rating I first met Noel Cookman at the Mortgage Institute through my attorney in 2010 when I was filing for divorce. He met me at a coffee shop and we discussed what the best workable steps were to help me to be able to qualify for a mortgage after the divorce was final, since I had no income history in 13 years. I knew he was the right person to be able to help me navigate my divorce settlement and walk me through every step of the way to buy a home. I have also relied on The Mortgage Institute to buy a second home in 2019. I had some income issues and they worked extremely hard for me to get my approval through the underwriters. I would highly recommend Noel Cookman of The Mortgage Institute to anyone needing help with their mortgage or navigating a divorce to purchase a home. I still keep in contact with Mr. Cookman through Facebook and read his blogs and newsletters. He is an expert in the field of mortgage finance. He can help you too.
Posted on Google Reviews March 2021, Judie C.

Andy and his team did an amazing job making my refinance possible after my divorce. Thank you.
Jennifer G, Carrollton, TX, Posted on April 30th, 2021

Thank you all for your extreme diligence and immediate action taken on my behalf...you guys don't mess around and I am beyond impressed in the way you conduct your business!
(via email) A.F.

Noel and his team was truly a blessing to me in getting my home sold to my ex. He was so much more helpful than both lawyers I hired. Noel was so knowledgeable, informative, responsive and supportive every step of way. This review doesn’t even come close to expressing how much he helped me through this process. I felt taken care of and confident that things would get done. I didn’t have to chase and hunt him down for answers, he always provide detailed and prompt responses. I am forever grateful!!
M. T., Posted on Google Reviews December 2024

My experience with the Noel Cookman Mortgage Institute was exceptional. The circumstances of my refinance were truly difficult faced with unexpected divorce and debt. Noel and his team were a lifesaver to me. My experience was positive from the onset with a knowledgeable team walking me through the process. Noel was willing to go above and beyond working to help the divorce attorneys fully understand the process. Even when this proved difficult, his team offered viable solutions for me and my girls so we could keep our home. I am truly grateful for the financial stability I have now that was positively impacted by that refinance process & this team.
B., Dallas, Texas

Thank you, Mr. [Andy] Cookman. My family will always appreciate you and your family for the integrity, dignity, knowledge and service that you bring to your community, family, and constituents. Moreover, the love ❤️ that you continue to share. Again, thank you😊
A. N., Washington, D.C.

© 2025 Noel Cookman and The Mortgage Institute, Inc 
972-724-2881 | www.themortgageinstitute.com 
Noel and Andy Cookman and The Mortgage Institute work with multiple loan officers within some of The Mortgage Institute’s preferred mortgage lenders; the comments herein are from divorced/divorcing customers whose loans were transacted by one or more of these loan officers on The Cookman Team.
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